If you have used Cash App and had issues like unauthorized transactions or account freezes, you might be eligible for money from a $15 million class action settlement. The settlement comes after a lawsuit against Block, Inc., the parent company of Cash App, claimed that users were affected by security problems, data leaks, and poor customer support.
Let’s break down what the settlement is about, who qualifies, how much users can receive, and when to expect payment.
What Is the Cash App Settlement About?
Over the years, Cash App has become one of the most used payment apps in the U.S. But along with its popularity came problems — some users faced fraudulent transactions, account freezes, and even data breaches. Many people complained they couldn’t resolve issues properly or recover lost money.
Because of these problems, a class action lawsuit was filed. Block, Inc. agreed to pay $15 million to settle the case without admitting any wrongdoing. The goal is to compensate users who were harmed, either financially or emotionally, due to these problems.
Who Qualifies for the Cash App Settlement?
You may be eligible for a payment if you are a permanent resident of the United States and meet any of the following conditions:
1. Unauthorized Access
If your Cash App or Cash App Investing account data was accessed or leaked without permission, you qualify under this category.
2. Fraudulent Transactions
If money was withdrawn or transferred from your account without your approval, and you have proof of it, you may receive compensation.
3. User Status
If you used any Cash App service, including its investment services or sister businesses, during the time period covered by the case.
4. Unresolved Account Issues
If you had trouble resolving account-related problems with Cash App between August 23, 2018, and August 20, 2024, you could qualify for payment.
How Much Will You Receive?
The maximum payout for each eligible user is $2,500. However, the actual amount depends on:
- The number of people who filed a valid claim
- The severity of each user’s experience
- The total money left after legal and administrative fees
Claimants had to submit their forms before the deadline on November 18, 2024. Along with the form, supporting documents such as account statements or complaint history were required to prove eligibility.
When Will the Payments Be Made?
The final approval of the settlement happened on January 13, 2025. According to court documents, payments are expected to be distributed by the end of 2025.
You will receive your settlement either through:
- Direct deposit (faster)
- Check sent by mail (may take longer)
If you filed a claim, you can track your payment status at the official website: www.cashappsecuritysettlement.com
Tips for Claimants
While waiting for your payment, here are a few things to keep in mind:
- Choose your payment method wisely: Direct deposit is quicker than receiving a check in the mail.
- Be patient: Allow at least 4–5 working days after the payment period begins before contacting the settlement administrator.
- Keep records: Make sure you saved copies of your claim form and any proof you submitted.