Social media has been flooded with complaints from hungry diners about the chain’s slow service.
One customer, Robert (@rpacktor), posted on X: “More than a dozen cars parked waiting for food at the drive-through.
“Over twenty minutes so far and still half a dozen cars in front of me.”
The fast-food icon quickly responded, saying, “We understand that time is of the essence, Robert.”
“Please share your contact info, email address, and restaurant address via DM, so we can look into it.”
Another user, GStatPro, piled on, complaining: “I will never understand the point of ordering ahead on an app or using your drive thru if I still have to park at @McDonalds for another 20 minutes.”
McDonald’s responded with its familiar line, “We understand that time is of the essence.”
“Share with us your contact info, app email address and restaurant address via DM so we can see what is up.”
It is unclear which McDonald’s locations were the target of the complaints, but the frustration was palpable.
McDonald’s official website does not provide an exact target time for drive-thru orders.
McDonald’s official website does not provide an exact target time for drive-thru orders.
Here are some of the current value meals offered by popular fast food joints.
Taco Bell’s $7 Luxe Cravings Box:
- Chalupa Supreme
- Beefy Five-Layer Burrito
- Double Stacked Taco
- Chips and nacho cheese sauce
- Medium drink
McDonald’s $5 Meal Deal:
- McDouble or McChicken sandwich
- Four-piece Chicken McNuggets
- Small fries
- Small soft drink
Wendy’s $5 Biggie Bag:
- Junior Bacon Cheeseburger or Crispy Chicken Sandwich
- Four-piece chicken nuggets
- Junior fries
- Small soft drink
Burger King’s $5 Your Way Meal:
- Whopper Junior, Chicken Junior, or Bacon Cheeseburger
- Fries
- Four-piece chicken nuggets
- Soft drink